Frequently asked questions
Everything about the plans, billing, your free trial and how the AI coaching actually works. Still stuck? Email hello@buildmedifferent.co.uk.
Is this really all AI, with no human coach?
Yes. Every plan, adjustment, recipe and answer is generated by AI in the context of your data — instantly, any time of day. No appointments, no waiting on a human to reply.
How fast do I get my plan?
As soon as you finish the onboarding questions. Your training, nutrition, cardio and recovery blueprint is built on the spot.
How does the free trial work?
Your membership starts with a 30-day free trial. You add your card at signup, get full access for 30 days, and are only charged £19.99 on day 30 — unless you cancel before then.
Can I cancel anytime?
Yes. Manage or cancel your subscription in one click through your account. No lock-in contracts, and you start with a 30-day free trial.
How is this different from MyFitnessPal or Fitbod?
Those apps do one slice — logging food, or generating a workout. Build Me Different builds and adapts your entire training, nutrition, cardio and recovery plan around your goals — and includes food logging with barcode scanning too.
What devices does it work on?
Any modern phone, tablet or computer through your web browser. You can also add it to your phone's home screen so it opens like a native app.
Do I need a gym?
No. The AI builds your plan around the equipment and time you have — from a full gym to bodyweight-only at home.
Is my health data safe?
Your data is stored securely and handled in line with UK GDPR. It's used only to personalise your plan and is never sold. Login is protected by an email verification code, so only you can reach your dashboard.
How do I contact you?
Email hello@buildmedifferent.co.uk. As an AI-first platform we don't run a phone line, but we acknowledge every email.
Want to see it before you commit? Look inside the real app and ask the AI a question free — no sign-up needed.